Victor Elizondo
Santos

Sr. Staff DevOps Engineer

Engineering leader with 15+ years in Cloud, DevOps, Software Engineering, Platform Infrastructure, Observability, Security, and Wireless across Telecom, Fintech, Entertainment, and Retail.
Outstanding at organizing teams, architecting scalable platforms, and driving automation from idea to production.

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0 Years Experience
0 Certifications
0 Million+ Devices Migrated
0 US Patent
Expertise

Technical Skills

☁️

Cloud Platforms

AWSAzureGCP EKSECSLambda EC2S3VPC
🔄

CI/CD & DevOps

GitLab CIGitHub ActionsJenkins ArgoCDAtlantisBitbucket
📦

Containers & Orchestration

KubernetesDockerHelm RancherAKSEKS
🏗️

Infrastructure as Code

TerraformCloudFormationAWS CDK AnsibleSaltBicep
📊

Observability

PrometheusGrafanaDatadog LokiAirflowCloudWatch Splunk
💻

Languages & Scripting

PythonBashPowerShell JavaC/C++YAML Ruby
🗄️

Databases

PostgreSQLMongoDBRedis MySQLDocumentDBAWS RDS
🔐

Security & Compliance

PCI-DSS L1SOC 2SAST OWASPIAMSecrets Manager
📨

Messaging & Streaming

KafkaAWS MSKMirrorMaker2 AWS KinesisData Firehose
Work History

Experience

Sr. Staff DevOps Engineer

Charter Communications — Greenwood Village, CO

Project: Spectrum Wireless

Aug 2025 – Present
  • Leading migration of Kafka/Zookeeper cluster serving millions of router messages from Kafka 1.x to 3.9 KRaft on AWS MSK with Data Firehose Splunk integration
  • Implemented MirrorMaker2 replication ensuring zero data loss across lower and retail environments
  • Supporting DMS migrations of PostgreSQL and DocumentDB to maintain security patching compliance
  • Architected GitLab CI/CD pipelines for multi-team cloud onboarding using Terraform, CloudFormation, CDK, SSM, and Ansible
  • Automated resource tag compliance remediation via AWS Config, EventBridge, and Lambda — saving thousands of dollars in cloud costs
  • Integrated Prometheus metrics from EKS clusters into Grafana observability framework
AWSKafkaMSKTerraform KubernetesGitLab CIPythonPrometheus

Sr. SME AWS DevOps | Observability Assurance Engineer

EchoStar (Dish Wireless / Boost Wireless) — Littleton, CO

Project: Dish Wireless 5G Network / Open RAN

Mar 2023 – Aug 2025
  • Led design and deployment of observability backend health check system for the Open RAN 5G network covering 25,000 towers nationwide (Samsung + Mavenir on VMware)
  • Enhanced NOC operations with Airflow and GitLab CI/CD pipelines for continuous observability
  • Redesigned Grafana dashboards unifying RDS, SQL, MongoDB, Loki, and Prometheus data sources
  • Automated infrastructure provisioning with CloudFormation for IAM, EC2, ECS, and CloudWatch
  • Led SRE practice for network operations team improving availability, scalability, and robustness
  • Published US Patent: Cellular Network Component Automated Health Checks (US 20260081860)
AWSGrafanaPrometheusAirflow GitLab CICloudFormationSREPython

Tech Lead | Sr. L2 DevOps Platform Engineer

Globant (Client: Disney Parks) — Remote

Project: Disney Parks Platform

Feb 2022 – Mar 2023
  • Led DevOps/Platform team delivering Kubernetes pipeline features for Disney Parks globally
  • Managed IaC using CDK, CloudFormation, Terraform, GitHub Actions, and Atlantis
  • Built CI/CD pipeline for computer vision model deployments with Prometheus + Grafana Enterprise observability
  • Reduced Unity GPU simulation rendering time from 2 hours to 1 minute using Nvidia + Docker
  • Deployed and managed Helm charts in production Kubernetes for park attraction systems
  • Managed production changes via ServiceNow with Disney VP-level approval workflows
AWSKubernetesTerraformCDK GitHub ActionsHelmDockerGrafana

Lead DevOps Engineer

Stella Tech — San Pedro Garza García, Mexico

Projects: Velpay, Tudi, Pesp, Bruno

Jul 2021 – Feb 2022
  • Architected cloud platform from scratch for cost-effective delivery across four products
  • Migrated monolithic application to multi-stage Kubernetes pipeline achieving operational excellence
  • Achieved PCI-DSS Level 1 certification for Velpay payment processor regulated by Banco de México
  • Provisioned and managed MongoDB, Redis, and AWS RDS with Terraform EKS/ECS modules
AWSKubernetesTerraform PCI-DSSMongoDBRedis

DevOps Engineer

Epicor Software — Monterrey, Mexico

Projects: LaserCat, epartExpert, eStore

Jul 2017 – Jul 2021
  • Managed CI/CD pipelines and release delivery across DEV/QA/STG/PROD for enterprise SaaS
  • Designed pipelines provisioning on-premises and cloud infrastructure
  • Deployed microservices with Rancher, Kubernetes, Docker, Jenkins & GitLab automation pipelines
  • Automated overnight maintenance runbooks with RunDeck
  • Managed Active Directory, DNS, SSL/TLS with NGINX and SaltStack fleet management
KubernetesDockerRancher JenkinsGitLabSaltNGINX

Senior Software Engineer

Epicor Software — Monterrey, Mexico

Jun 2014 – Jul 2017
  • Owned full SDLC of LaserCat 3 Java product including API, frontend, and C server core
  • Handled Apache XMLRPC communications and SQL optimization for large part catalogs
  • Successfully ported codebase from 32-bit to 64-bit architecture
JavaC/C++DockerGitLabJenkins

Software Development Engineer

CITI Value In Real Time — Monterrey, Mexico

Projects: Telcel, Claro LATAM

Nov 2011 – Jul 2014
  • Developed Java EE web applications using Spring Framework for Telcel, Claro Brasil, Iusacell
  • Built the Telcel Transfer API for mobile payments
JavaSpringMySQLOracle
Impact

Key Projects

01

5G Open RAN Observability — 25,000 Towers

Designed and deployed a full observability and automated health check backend for the entire US Open RAN 5G network at EchoStar. Unified multi-source data into Grafana and led SRE operations for the NOC. Work resulted in a US Patent.

AWSGrafanaPrometheusAirflowCloudFormation
02

Kafka MSK Migration — 20M+ Devices

Leading mission-critical migration from legacy Kafka 1.x/Zookeeper to Kafka 3.9 KRaft on AWS MSK at Charter Communications, serving 20M+ customer routers. Zero data loss requirement with MirrorMaker2 replication and full CI/CD automation for multi-team cloud onboarding.

KafkaAWS MSKMirrorMaker2TerraformGitLab CI
03

Disney Parks Kubernetes Platform

Led DevOps/Platform team for Disney Parks globally. Managed production Kubernetes with Helm and full IaC. Reduced Unity GPU simulation rendering from 2 hours → 1 minute using Nvidia + Docker. Built CI/CD for computer vision model deployments.

KubernetesHelmTerraformCDKGitHub Actions
04

PCI-DSS Level 1 Fintech Platform

Architected the cloud platform from scratch for Velpay, a fintech payment processor regulated by Banco de México. Migrated monolithic app to multi-stage Kubernetes pipeline and achieved PCI-DSS Level 1 certification — one of the most rigorous compliance standards.

AWSKubernetesTerraformPCI-DSSMongoDB
Academic Background

Education

🎓

Master's in Innovation for Business Development

Instituto Tecnológico de Estudios Superiores de Monterrey (Tec de Monterrey)

Sep 2014 – May 2017
🎓

Bachelor's in Computer Science

Universidad Autónoma de Nuevo León (UANL) — FCFM, Monterrey

Aug 2009 – Dec 2013
Credentials

Certifications & Patents

🏅

US Patent

Cellular Network Component Automated Health Checks

US 20260081860 A1 Published March 2026
CKA: Certified Kubernetes Administrator badge

Certified Kubernetes Administrator

Cloud Native Computing Foundation (CNCF)

November 2023 LFS258: Kubernetes Fundamentals badge

LFS258: Kubernetes Fundamentals

The Linux Foundation

October 2023 AWS Certified DevOps Engineer – Professional badge

AWS Certified DevOps Engineer – Professional

Amazon Web Services

November 2022 AWS Certified Solutions Architect – Associate badge

AWS Certified Solutions Architect – Associate

Amazon Web Services

August 2022 AWS Certified SysOps Administrator – Associate badge

AWS Certified SysOps Administrator – Associate

Amazon Web Services

February 2023 AWS Certified Cloud Practitioner badge

AWS Certified Cloud Practitioner

Amazon Web Services

August 2022
🔐

PCI Simplified — PCI Compliance

Payment Card Industry Security Standards

September 2021
🛡️

OWASP Top 10 — Securing Microservices

Open Web Application Security Project

September 2021
Let's Connect

Get In Touch

Open to new opportunities, collaborations, and conversations.

✉️ Email victor.elizondo@outlook.com
📍 Location Littleton, Colorado
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